Resources
Guides for turning website questions into leads and better content.
Learn how Convo helps time-poor businesses answer visitors, capture better enquiries, and create content from real customer questions instead of guesswork.
Resources
Product education
Clear guides for small businesses, solopreneurs, agencies, and marketing teams that need useful content without wasting time or budget.
Product education
What is Convo?
A plain-English guide to Convo, the website chat platform that turns visitor questions into leads, content ideas, and better answers.
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Product education
How Convo turns website chats into SEO content
See how visitor questions become content recommendations, reviewed articles, FAQs, and website updates.
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Product education
AI chatbot for websites: what Convo does differently
Convo combines website chat, lead capture, content recommendations, publishing workflow, and performance measurement.
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Product education
How Convo captures leads inside a chat conversation
Learn how Convo helps businesses collect useful enquiries after visitors have asked meaningful questions.
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Product education
How the Convo knowledge base works
How Convo uses business knowledge from website pages and uploaded documents to answer visitor questions more accurately.
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Product education
Convo security and data protection FAQs
Answers to common questions about how Convo protects business knowledge, visitor conversations, and content workflows.
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Product education
How Convo decides whether to create, update, merge, or skip content
Why good content automation should recommend the right action, not publish a new article for every question.
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Product education
How Convo publishes content to WordPress, Shopify, Webflow, or a custom API
A practical overview of Convo's review and publishing workflow for approved content.
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Product education
Is AI-generated website content safe to publish?
How to use AI content safely with review, source knowledge, clear editing, and publishing controls.
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Product education
How to use website chat data for SEO strategy
Use real visitor questions to find content gaps, improve pages, and prioritise topics that help search and conversion.
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Product education
How to turn customer questions into blog posts without creating thin content
Use customer questions as a starting point for helpful content without filling the site with repetitive AI articles.
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Resources
Comparison guides
Decision guides for buyers comparing Convo with chat, support, booking, and SEO content tools.
Comparison guides
Convo vs normal live chat tools
How Convo compares with live chat and support tools that focus mainly on conversations and inbox management.
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Comparison guides
Convo vs SEO content tools
Why Convo starts content planning from first-party website conversations rather than keyword tools alone.
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Comparison guides
Best AI chatbot for lead capture and SEO content
What to look for if you want a website chatbot that captures enquiries and improves content strategy.
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Comparison guides
Website chatbot pricing: what should businesses expect to pay?
A practical guide to live chat, AI chat, seat-based pricing, usage pricing, and flat monthly chatbot plans.
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Comparison guides
How is Convo different from a normal website chatbot?
A clear category comparison for buyers wondering why Convo is more than a chat widget.
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Comparison guides
How is Convo different from live chat and support inbox tools?
When to use Convo instead of, or alongside, tools built mainly for support teams.
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Comparison guides
How is Convo different from booking forms and lead forms?
Why Convo helps before a visitor is ready to book, submit a form, or request a quote.
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Comparison guides
Convo vs booking systems: when do you need chat before a booking?
Use chat before booking when visitors need answers about fit, price, timing, trust, or available options.
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Comparison guides
When should you use Convo, live chat, a booking form, or all three?
A decision guide for choosing the right mix of chat, human support, and booking or lead forms.
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