How it works

One chat can become a lead, a content idea, and a better page.

Convo does not stop at answering the question. It captures what the visitor wanted, decides what the website should do next, and gives your team a reviewed path to publish or improve.

1

Visitor asks

Questions, objections, and buying intent arrive in chat.

2

Convo responds

Answers use the business knowledge base and guardrails.

3

Lead is captured

Subtle CTA rules decide when and how to ask.

4

Content is triaged

Create, update, merge, or skip based on existing content and SEO data.

5

Results are tracked

Approved changes are measured against clicks, rankings, conversations, and leads.

Live example

The chat is only the start.

A visitor gets help. Convo captures the useful signal behind the conversation and turns it into the next business action.

Live chat

I need a Cavoodle breeder near Brisbane with puppies available soon.
I can show breeder matches and send a checklist for health checks, deposits, and waitlists.

Intent

Breed + location + availability

Detect

Subtle lead capture

Ready for shortlist follow-up

Route

Content signal

Best Cavoodle breeders near Brisbane

Create

Tracked result

Clicks, chats, rankings, and leads

Measure

Core loop

Built around how the business already works.

Convo connects chat, lead capture, content workflow, publishing, and measurement instead of creating another isolated tool.

Uses your knowledge

Site pages, uploaded docs, FAQs, and guardrails make the assistant useful from day one.

Site pagesUploaded filesGuardrails

Routes the lead

Subtle lead capture sends the right context into the tools the team already uses.

HubSpotSalesforceSheetsAPI

Measures the result

Published content is tracked against Google-style search and conversion metrics.

ClicksViewsRankingsLeads

Integrations

Works with your stack, not against it.

The value is not just the chat. It is the way Convo connects to the content, CRM, CMS, analytics, and search tools the business already depends on.

Connected loop

Business knowledge

Website pages, uploaded files, FAQs

Lead tools

HubSpot, Salesforce, Google Sheets, webhook

Publishing

WordPress, Shopify, Webflow, REST

Performance

Search Console, GA4, keyword data

Integrations

W

WordPress

S

Shopify

Wf

Webflow

G

Google Search Console

GA

Google Analytics

A

Ahrefs

API

Custom API

Product view

The workflow is visible before anything changes.

Teams can see the chat, the extracted signal, the recommended action, and the output before publishing.

1

Conversation

Visitor asks a buying question the site should answer better.

2

Signal

Convo extracts intent, topic, page context, and follow-up need.

3

Recommendation

Create a guide, update an FAQ, capture a lead, or skip.

4

Result

Publish, route, and measure clicks, chats, rankings, and leads.

Recommended output: Best Cavoodle breeders near Brisbane

Source: 18 similar conversations, high commercial intent

EditApprove

Controls

Useful automation, with review where it matters.

Convo can move fast without making the website feel risky. The business controls lead capture, content actions, and publishing.

Lead timing

Ask after the visitor has shown topic, location, budget, urgency, or fit.

Content action

Choose create, update, merge, skip, or publish based on existing coverage.

Publishing

Keep review as default. Auto-publish only when the customer explicitly enables it.

Outcome

The website gets smarter from the questions it already receives.

Convo connects the dots between search demand, visitor intent, chat quality, lead capture, and published content.

Fewer dead-end chats

Visitors get a useful next step.

Better lead context

Sales sees what the visitor actually asked.

Sharper content ideas

Topics come from first-party demand.

Measured improvement

Track clicks, rankings, chats, and leads.

Try Convo on your own website.

Install the widget, watch real visitor questions land, and review every lead and content suggestion before anything ships. Live in 15 minutes on WordPress, Shopify, or Webflow.