Data use
Convo uses customer website and conversation data to operate chatbot, lead capture, knowledge, and content workflows.
- Conversation messages
- Lead details
- Website content
- Uploaded knowledge files
Legal
Convo uses customer data to power chat, lead capture, knowledge retrieval, content recommendations, and publishing workflows.
Convo uses customer website and conversation data to operate chatbot, lead capture, knowledge, and content workflows.
Customers can see what data is used, control knowledge sources, and review content before publishing.